Siobhain
About Me
Education
Cavan Institute 2012-2013
Veterinary Assistant
Fetac level 5 animal care.
Work & Experience
November 26, 2019 - March 25, 2020
Customer Service Representative
-Assisting the apprentices of British Columbia and to help them get certified in there trade. -Answer incoming calls from apprentices looking for more information on their trade and what is available to them in regards to grants. -Inputting apprentices work-based training hours and also registrations forms into our two in house systems. We also had a daily target to hit in regards to these forms. -Answering a range of emails from employers and apprentices. -Working with different departments on small projects.
October 23, 2018 - November 25, 2019
Waitress
-Providing a warm, friendly, prompt greeting to our guests. -Taking food and drink orders. -Ensuring food and drink are served in a professional and timely manner. -Checking with customers throughout their meal to ensure everything is satisfactory.
July 23, 2018 - October 18, 2018
Office Assistant
Assists the HR & Recruitment Team with the new hire on-boarding set-up Creates new hire user accounts in various systems. Provides daily and vacation reception coverage. Provides overall office support including regular data-entry and filing. Prepares, coordinates, and organizes outgoing courier shipments. Undertakes special assignments and projects as needed.
May 7, 2018 - July 19, 2018
Veterinary Receptionist
Work patiently with distressed, frustrated or disgruntled clients Answer and triage phone calls from clients Schedule appointments and schedule procedures Check-in clients Understand vaccinations, basic lab tests, common diseases, and pet behavior. Assist in cleaning the hospital including but not limited to: keeping the reception desk area and lobby clean and sanitary, taking out the trash and recycling, exam rooms, kitchen and kennels if needed Process payment transactions
October 16, 2017 - March 28, 2018
Waitress / Kitchen porter
Greet and escort customers to their tables. Inform customers about the day's specials. Serve food and drink orders. Provide excellent customer service to guests. Making sure work surfaces, floors and walls are always clean and sanitized. Collecting and washing up pots and pans. Carrying out basic cleaning tasks as fast as possible.
November 2, 2016 - October 9, 2017
Receptionist / Customer Service
Serving and assisting visitors as they come to reception. Taking care of our parcel shop for non-private and private customers they can ship parcels on-site at reception. Answering incoming calls from customers looking for more information about their parcels. Answering emails and traces on our in house systems. Receiving and sorting daily mail/deliveries/couriers. Dealing with import and export parcels for our key account customers.
Portfolio
