SaraCarr
About Me
Education
National University of Ireland Maynooth 2010
Bachelor of Arts in English and Classics
3 year Degree in English and Classics
Rathmines College of Further Education 2004
National Certificate in Legal Studies and Business Administration
2 year course, however, due to my Diploma, I was exempt from Year 1
Ballyfermot College of Further Education 2003
Higher National Diploma in Business
2 year course
Work & Experience
February 24, 2020 - Present
Office Manager
Book-keeping and administration duties for Lantech, who are a managed service provider for all I.T. needs of their customers. I deal with book-keeping duties on a day to day basic and liaise with the CFO on accounting requirements. I also support Business Development staff with order processing, quoting and stock management. I manage the office with regards to social media, ordering office inventory, filing confidential documents and other ad-hoc duties as and when required.
October 20, 2014 - September 23, 2019
Academic Account Manager
Responsible for total account management functions, including increasing sales, serving as the central point of contact. Managing relationship between company and customer base of 250 academic institutions. In control of annual revenue of over 1 million Euro by obtaining a 96% retention rate of all academics. First point of contact for new academic leads, providing a full description of software packages available, learning everything from the customer in order to define the best package for their needs. Creating monthly revenue reports that provide managers with a clear view of the financial status. Managed member of staff for 2 years, leading to them growing in responsibilities. First level technical support. Social Media duties. Reduced revenue churn by taking on credit control responsibilities.
