Rods
About Me
Education
Faculdades Metropolitanas Unidas 2014 - 2017
Bachelor Degree Social Communication - Marketing and Advertising
FMU has, for over 50 years, been recognized for academic services and some awards recognise by MEC, which is a Brazilian government program that evaluates private universities. The students graduated from FMU are consistently recruited by top companies and academic institutions in Brazil and abroad.
Escola Superior de Propaganda e Marketing 2016 - 2016
Integrated Marketing
ESPM has, for over 60 years, been recognized for academic excellence in the areas of advertising, marketing, international relations, and business administration. The programs are considered to be among the best in the country, and ESPM alumni are consistently recruited by top companies and academic institutions in Brazil and abroad. Activities: Selection of the best agency, briefing for the campaigns, promotional compound, direct sales, advertising, merchandising, public relations, communication and digital marketing, new media, communication planning.
Work & Experience
April 4, 2016 - March 26, 2018
Customer success
Net Suprimentos is an e-Commerce marketplace start-up focused on B2B purchases which sell stuff, products & equipment for all kinds of small business, working together with international brands like 3M, BUNZL CHS Unilever, Vicsa, Honeywell, Tork, Gojo and Air WICK which sells over than 60.000 products in different categories. When I started at Net Suprimentos I was one of the first employees where I was able to develop a lot of skills in different departments, the company was a limited budget start-up that the reason we needed to work hard with a focus on fast growth in all departments; For example finance, delivery, sales, marketing, IT, customer service, testing and developing an app for IOS and Android. In less than two years our team was able to develop the business so successfully that it was highlighted as a case study in successful business development at the annual e-Commerce Brazi expo. (link Below) I joined the company as a marketing assistant and ended up as an account executive where I was responsible for the duties below: ° Analysis and optimization the content of the products for the shopkeepers with focus on SEO; ° Management of customer service (sales performance); ° Intermediation between trader and final consumer with demands of customer service in the Marketplace; ° Continuous testing of site and APP improvements and performance ° Reports of strategic performance, sales and online monitoring; ° Support and monitoring email marketing campaigns; ° Strategic performance and monitoring orders via Sellers Dashboard. ° Monitoring the fulfilment of Sellers orders; • Interface with all areas of the Marketplace (IT, Commercial, Marketing and Financial); ° Operational and commercial support to retailers; ° Track deadlines and quality of the service, from marketing campaigns, customer service, lead time to online sales.
August 3, 2015 - February 29, 2016
Marketing Communication Assistant
In the Marketplace area of Walmart.com I was part of the product content team that it was my responsibility to create product content and analysis, all focused on SEO, searching for the best organic search engine positions, for example, Google, Bing and Safari. I analyzed the active products of the partner stores integrated into the Walmart e-commerce platform system, identifying all the necessary information to complete the listing. After analysis, I generated all the content of the traders products according to the requests sent by them, assigning values and quality to the items for sale on the Walmart.com. On a daily basis, I checked product content that didn´t contain the right information according to the standards of the company and made reports to the team leader, so they could remove and fix it.
August 1, 2018 - June 24, 2019
Kitchen Assistant
July 1, 2019
Kitchen Assistant
Portfolio
