ChloePoole
About Me
Education
Scoil Dara Secondary school 2015
Leaving Certificate
IBAT College 2021
Diploma in Event Management
Work & Experience
January 18, 2017 - March 2, 2020
Floor Supervisor / Bar Tender / Waitress.
Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Promptly served all food courses and alcoholic beverages to guests. Skilfully anticipated and addressed guests' service needs. Consistently adhered to quality expectations and standards. Delivered exceptional, friendly and fast service. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Effectively used items in stock to decrease waste and profit loss. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
May 4, 2020 - Present
Administrative Assistant / Receptionist
Answer and direct phone calls. Organise and schedule meetings and appointments. Maintain contact lists. Produce and distribute correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports. Develop and maintain a filing system. Order office supplies. Book travel arrangements. Submit and reconcile expense reports. Provide general support to visitors. Provide information by answering questions and requests. Take dictation. Research and creates presentations. Generate reports.
